Eternal Echoes

Privacy Policy

Eternal Echoes Australia

1. Introduction

Eternal Echoes (“we”, “our”, or “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

By using our website, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

  1. Name

  2. Email address

  3. Phone number

  4. Billing and payment details

b. Memorial Content

  1. Photos, videos, and audio

  2. Obituaries and personal stories

  3. Messages and tributes

c. Technical Information

  1. IP address

  2. Browser type

  3. Device information

  4. Cookies and usage data

3. How We Use Your Information

We use your information to:

  1. Provide and manage memorial pages

  2. Process payments and purchases

  3. Allow users to upload and share content

  4. Communicate with you regarding your account or inquiries

  5. Improve our website and services

  6. Ensure platform security and prevent misuse

4. Sharing of Information

We do not sell your personal information.

We may share information:

  1. With service providers (e.g., payment processors, hosting providers)

  2. When required by law or legal obligations

  3. To protect our rights, users, or platform integrity

Public memorial content may be visible to others based on your selected privacy settings.

5. Data Storage & Security

We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure.

However, no online platform can guarantee absolute security.

6. Cookies

Our website may use cookies to:

  1. Enhance user experience

  2. Track website usage

  3. Improve performance

You can manage cookie settings through your browser.

7. Your Rights

You may:

  1. Request access to your personal data

  2. Request correction or updates

  3. Request deletion of your data (subject to legal or service limitations)

To make a request, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices or content.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: –

Phone: –

Effective Date: [14/04/2026]