Terms and Conditions

Eternal Echoes Australia

1. Introduction

These Terms & Conditions (“Terms”) govern your use of the Eternal Echoes website and services. By accessing or using our platform, you agree to comply with these Terms.

If you do not agree, please do not use our services.

2. Services Overview

Eternal Echoes provides a digital platform for creating and sharing memorial pages, including photos, videos, written tributes, and related content.

3. User Accounts

  1. You may be required to create an account to access certain features.

  2. You are responsible for maintaining the confidentiality of your login details.

  3. You agree to provide accurate and up-to-date information.

4. Content Responsibility

You are solely responsible for all content you upload, including:

  1. Photos, videos, audio

  2. Written tributes and personal stories

You agree that your content:

  1. Does not infringe on any copyright or intellectual property rights

  2. Is respectful and does not contain offensive, harmful, or unlawful material

We reserve the right to remove content that violates these terms.

5. Memorial Page Access

  1. Public memorials may be viewed by anyone

  2. Private or service memorials may be restricted based on your settings

  3. You are responsible for managing access permissions

6. Payments & Packages

  1. All prices are listed in AUD unless stated otherwise

  2. Payment is required before accessing paid features

  3. Packages include features as described at the time of purchase

7. Refund Policy

  1. Refunds may be provided at our discretion

  2. Requests must be submitted within a reasonable timeframe

  3. Certain services may be non-refundable once delivered or accessed

8. Availability of Service

  1. We aim to provide continuous access but do not guarantee uninterrupted service

  2. We may update, modify, or discontinue features at any time

9. Intellectual Property

  1. The platform, design, and content (excluding user-uploaded content) are owned by Eternal Echoes

  2. You retain ownership of your uploaded content but grant us a license to use it for service delivery

10. Limitation of Liability

  1. We are not liable for any loss, damage, or data issues arising from use of the platform

  2. Users upload and manage content at their own risk

11. Privacy

Your use of the platform is also governed by our Privacy Policy.

12. Termination

We reserve the right to suspend or terminate accounts if:

  1. These Terms are violated

  2. There is misuse of the platform

13. Changes to Terms

We may update these Terms at any time. Continued use of the platform means you accept any updates.

14. Governing Law

These Terms are governed by the laws of Australia.

15. Contact Us

For any questions regarding these Terms:

Email: support@domain.com

Phone: XXXX XXX XXX

Effective Date: [14/04/2026]